At thesudslab, we respect your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you interact with our website and services.
Information We Collect
- Personal details such as name, email address, phone number, and shipping information.
- Payment information processed securely through PayPal and Stripe.
- Non‑personal data such as browser type, device information, and
website usage statistics.
How We Use Your Information
- To process and fulfill orders.
- To provide customer support and respond to inquiries.
- To improve our website, products, and overall customer experience.
- To send important updates regarding orders, policies, or promotions (only if you opt in).
Data Sharing
- We do not sell or trade your personal information.
- Data may be shared only with trusted third‑party service providers (e.g., payment processors, shipping partners) strictly for order fulfillment.
- We may disclose information if required by law or to protect our rights.
Data Security
- All personal information is stored securely and protected against unauthorized access.
- Transactions are encrypted and processed through secure payment gateways.
Your Rights
- You may request access, correction, or deletion of your personal data.
- You may opt out of promotional communications at any time.
By using our website, you agree to the terms of this Privacy Policy. We may update this policy periodically, and any changes will be posted here.
Customer Support Email : thesudslab@gmail.com
Business Address : 244 Pruksatown Village, Charoenphatthana Rd., Bangchan, Khlongsamwa, Bangkok 10510
Phone Number : +66825120318
Business Hours:
- Monday – Friday : 9:00 AM – 6:00 PM (GMT+07:00)
- Saturday – Sunday : Closed
(Please note that we are located in Thailand ; we will respond to your inquiries as soon as we return to the office.)
Response Time:
We aim to respond to all inquiries within 24 hours during business days.